Last Content Update:
Hanover Regional Emergency Communications Center
The Communications Division and the Communications Officers on our staff are the links between the public and emergency services.
Our Regional Dispatch Center serves over 25 Towns and 65 agencies, supporting Police, Fire, Emergency Medical Services, and Public Works in both Vermont and New Hampshire. We also assist citizens that walk into the Hanover Police Department with complaints or requests for service. Our coverage area is over 900 square miles and serves approximately 50,000 residents.
We acknowledge that no matter why you are calling the Dispatch Center, you probably feel that it is an emergency to you. However, we ask you to remember that our staff is handling many in-progress calls at one time, quite likely in several different towns, and must assign them a realistic priority to best use the available resources. For example, a lost pet can be traumatic but it may be assigned a lower priority than an accident with injuries, a theft in progress, or other situations.
Please dial 911 for EMERGENCIES ONLY, such as:
- Fires, Smoke, and Fire Alarms
- Emergency Injuries, Illnesses, and Medical Conditions
- Crimes in Progress
- Motor Vehicle Accidents with Injuries
- Any other Life-Threatening situation
Please DO NOT call 9-1-1 for the following:
- School Closing Information
- This information is available on local radio and TV stations
- Road Conditions
- In NH call 866-282-7579
- In VT call 800-ICY-ROAD
- Dial 511 on your cell phone or check online
- Power Outages
- Please Call your Power Company unless a fire is involved or a line is down.
- Cable/Internet/Phone Outages
- Please call your provider, we cannot assist with this.
- Lost or Found Animals
- Fall Foliage Information
- Directions to Yard Sales
- Requests for Burning Permits
In 2020 the Dispatch Center handled 162,271 telephone calls and several hundred-thousand radio transmissions. There were 44,080 Incidents including 4,350 calls to 911. 40,098 calls involved the Police, 5,296 involved Fire units, and 3,605 were requests for an Ambulance.
Lisa C. CamarraCommunications Officer
Brooke C CampCommunications Officer
Duane E. EgnerPT Communications Officer
Gail P. EgnerPT Communications Officer
Timothy A. GoodwinCommunications Supervisor
E. Douglas HackettCommunications Coordinator
Diana G. MarxCommunications Officer
Brian R. PaineCommunications Officer
David C. SaturleyCommunications Officer
Caitlyn A. TownCommunications Officer
Michael E. TrottierCommunications Officer