Communications Division

Hanover Regional Emergency Communications Center

The Communications Division and the Communications Officers on our staff are the links between the public and emergency services.

Our Regional Dispatch Center serves over 25 Towns and 65 agencies, supporting Police, Fire, Emergency Medical Services, and Public Works in both Vermont and New Hampshire. We also assist citizens that walk into the Hanover Police Department with complaints or requests for service. Our coverage area is over 900 square miles and serves approximately 50,000 residents. 

We acknowledge that no matter why you are calling the Dispatch Center, you probably feel that it is an emergency to you. However, we ask you to remember that our staff is handling many in-progress calls at one time, quite likely in several different towns, and must assign them a realistic priority to best use the available resources. For example, a lost pet can be traumatic but it may be assigned a lower priority than an accident with injuries, a theft in progress, or other situations.